Cookies and Third-Party Services

Last updated: August 03, 2026

This policy supplements and forms an integral part of Midinette's Privacy Policy. It details the service providers and third parties with whom we share personal data for the operation of the store, and the cookies and tracking technologies used. In case of discrepancy, the main Privacy Policy prevails.

Midinette is operated by Snail S.r.l., with registered office at Via Sant'Antonio da Padova 3, 87019 Spezzano Albanese (CS), Italy, which is the data controller of your personal data.


Service Providers and Third Parties

To provide you with the Services, we use the providers listed below, grouped by category. Each provider processes personal data exclusively for the purposes described and in accordance with its privacy policy.

Category Provider Purpose of processing Privacy Policy
E-commerce platform Shopify Inc. Store hosting, order management, account, and technical infrastructure Shopify Privacy
Payments Shopify Payments / payment provider Secure payment processing and fraud prevention Shopify Privacy
Seller reviews Google LLC – Google Customer Reviews Sending, on our behalf, an invitation to review the purchase experience; Google may receive transaction information (order details, email, estimated delivery date) Google Privacy
Catalog and shopping Google LLC – Merchant Center / Shopping Publishing the product catalog (prices, availability, descriptions) on Google services Google Privacy
Advertising and measurement Google LLC – Google Ads Personalized ads, remarketing, and conversion measurement Google Privacy
Traffic analysis Google LLC – Google Analytics Website usage statistics and Service improvement Google Privacy
Product reviews Judge.me Collecting and publishing product reviews on the website Judge.me Privacy
Email marketing Shopify Email Sending promotional and transactional email communications Shopify Privacy
Messaging and AI support TextYess AI assistant on WhatsApp for customer support and sales; processes phone number, conversations, and order data TextYess Privacy
Advertising pixel Meta Platforms (Meta Pixel) Measurement, remarketing, and personalized ads on Facebook/Instagram Meta Privacy
Advertising pixel TikTok (TikTok Pixel) Measurement, remarketing, and personalized ads on TikTok TikTok Privacy
Advertising pixel Pinterest (Pinterest Tag) Measurement, remarketing, and personalized ads on Pinterest Pinterest Privacy
Shipping DHL Order delivery and management of returns and exchanges (name, shipping address, contact details) DHL Privacy
AI-powered visual content production Kive.ai Processing of product photographs, including images featuring models. Kive.ai Privacy

 

The list may be updated when we add or remove a tool. The categories of providers remain as indicated: hosting and infrastructure, payments, marketing and communications, advertising and analytics, reviews, customer support, and logistics.


Artificial Intelligence

We use artificial intelligence systems for customer support on WhatsApp (the "Micaela" assistant, provided by TextYess) and for processing certain product images. The assistant always identifies itself as an AI system at the start of the conversation, and a handover to a human agent is always available.
Pursuant to Article 50 of Regulation (EU) 2024/1689 and Law 132/2025, we inform you that some images published on the website and our social media channels have been processed or generated using artificial intelligence tools.


Cookies and Tracking Technologies

The Services use cookies and similar technologies (web beacons, pixels, device identifiers). Within the services listed above, Google and other third parties may set and read cookies on your browser or use web beacons or similar technologies to collect information. We use:

  • Technical/necessary cookies, essential for the website's operation (cart, session, security). They do not require consent.
  • Statistical/analytical cookies, to understand how the site is used (e.g., Google Analytics).
  • Marketing/profiling cookies, for personalized ads and remarketing (e.g., Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag).

Statistical and marketing cookies are activated only after your consent, which we collect through the cookie banner on the website upon first access.


Preference Management and Rights

You can manage or revoke consent for cookies at any time via the cookie banner/management panel on the site, as well as through your browser settings. You can also:

  • manage Google ad preferences on the Google Ad Settings page;
  • deactivate Google Analytics with the browser add-on;
  • manage Meta, TikTok, and Pinterest ad preferences from their respective account settings;
  • exercise the right to refuse the sale/sharing of data for targeted advertising on the Data Sharing Opt-out page.

If you reside in the European Economic Area or the United Kingdom, you have the rights described in our main Privacy Policy (access, rectification, erasure, objection, restriction, portability, and withdrawal of consent).


International Transfers

Some of the providers listed above (in particular Shopify, Google, Meta, TikTok, and Pinterest) may process your personal data outside the European Economic Area. In such cases, the transfer occurs based on recognized mechanisms, such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country deemed to offer an adequate level of protection.


Contact

For any inquiries regarding this policy or your personal data: Snail S.r.l. — Via Sant'Antonio da Padova 3, 87019 Spezzano Albanese (CS), Italy Email: info@snailsrl.it